Room Only

Name

Room Only

Where

Across Walt Disney World

Kind

Resort hotel

Official page

disneyworld.disney.go.com ↗

I have an existing package or hotel reservation and I have only paid my deposit. Will you automatically deduct the balance due payment from my credit card?

No. We will not automatically charge your credit card to pay the balance due. If you have a vacation package, you can pay off the balance online or call (407) 939-5277. Guests under 18 years of age must have parent or guardian permission to call. For your convenience, you are able to use the payment method stored in your online account. If you have a room-only reservation, you will pay off your balance when you arrive at your Disney Resort hotel. You can view your existing Disney Resort hotel reservations on the My Reservations page in My Disney Experience. You will have to sign in to view your reservations.

Will you send me any reminders regarding the balance due on my hotel or package reservation?

Yes. We will send a notice by email or direct mail when your final payment is past due. If you have a vacation package, you can pay off the balance online or call (407) 939-5277. Guests under 18 years of age must have parent or guardian permission to call. If you have a room-only reservation, you will pay off your balance when you arrive at your Disney Resort hotel. You can view your existing Disney Resort hotel reservations on the My Reservtions page in My Disney Experience. You will have to sign in to view your reservations.

I recently booked a room-only reservation. Can I upgrade my reservation to a vacation package?

Yes. The best way to upgrade your room-only reservation to a vacation package is to book a new package online, and then cancel* your current booking via My Reservations. If you experience any issues with this process, please call (407) 939-5277. Guest under 18 years of age must have parent or guardian permission to call. *Cancellations of room-only reservations within 5 days of arrival may incur a cancellation fee.

Will I be responsible for any cancellation or change fees or other amounts if a hurricane warning is issued within 7 days of my arrival date?

If a hurricane warning is issued by the National Hurricane Center for the Orlando area—or for your place of residence—within 7 days of your scheduled arrival date, you may reschedule or cancel your Walt Disney Travel Company Disney Resort hotel packages and most room only reservations (booked directly with Disney) without any cancellation or change fees imposed by Disney. Most room-only and vacation packages can be modified, or cancelled online, including changes to travel dates. If you have products and services provided by third-party suppliers included in your vacation—such as air transportation, hotels, car rental agencies or travel insurance companies—you will continue to be responsible for any non-refundable payments, as well as cancellation or change fees assessed by those suppliers. The policy does not apply to certain special events or dining experiences. This policy also applies to Disney's Vero Beach Resort or Disney's Hilton Head Island Resort in the event a hurricane warning is issued for those destinations. If you have questions, are unable to modify or cancel online or you need additional help rescheduling your vacation due to a hurricane warning, please call (407) 939-7675. Guests under 18 years of age must have parent or guardian permission to call.

From the Walt Disney World Help Center.